CSGOCases Full Review

Today, we’re checking out a website that feels like it’s stuck in 2005. And no, we won’t get all nostalgic or chat about cool old-school sites. We’re talking about a site that’s still around today, but it looks like it hasn’t changed in years.

We’re diving into CSGOCases to give you the lowdown on its features and our honest take on it. So, let’s jump right in!

What is CSGOCases? 

First, you need to know what CSGOCases is all about. It’s an online platform where you can open virtual cases packed with in-game items for Counter-Strike: Global Offensive (CS2). These cases may contain various items, such as weapon skins and knives. When you purchase a case, the contents are randomized, allowing you to obtain rare and valuable items. 

CSGOCases is a hit because opening cases and seeing what you get is thrilling. Plus, you can trade or sell the items on the Steam marketplace if you want.

CSGOCases Design & Usability

When you first land on CSGOCases, you’ll notice the design is pretty basic, outdated, and not well-proportioned. While some might argue that design isn’t everything if the site is functional or has cool features, the reality is a bit different here. The design significantly impacts the user experience, especially when it makes navigation tricky. A well-thought-out design is often a sign of how much a platform values its users, and unfortunately, CSGOCases falls short in this area.

Visual Appeal & Graphics

The site’s visual appeal is lacking, which can make it difficult for users to feel engaged. A good design doesn’t just look nice; it also helps users find what they need quickly and easily. When a site’s graphics and layout are outdated or poorly designed, it can frustrate users and make them question the platform’s reliability.

Informative Display

A well-designed site also clearly presents important information, but CSGOCases also struggle here. Without a thoughtful layout, finding key details can be a challenge, leading to a less-than-smooth user experience. While some features may work well enough, the overall lack of design focus makes the site feel less user-friendly and harder to navigate.

Is CSGOCases Legit?

Based on Trustpilot reviews, it looks like people have had mixed experiences with sites like CSGOCases. Some users enjoy the excitement of opening cases and occasionally scoring cool items, but there are also a lot of complaints and concerns.

Many negative reviews talk about feeling like the odds are rigged, where it seems like you don’t get the good stuff as often as you should. There are also gripes about customer service, especially when it comes to sorting out problems or getting your winnings. Some folks have mentioned delays or even not receiving their items, and trying to get a refund can be a hassle.

On the flip side, some people are happy with the site, saying it delivers on what it promises and offers a fun experience. But overall, the reviews are pretty mixed, so if you’re thinking about using CSGOCases or similar sites, it’s a good idea to take these Trustpilot reviews seriously and be careful.

CSGOCases Bonuses & Promotions

The main upside of CSGOCases is their welcome bonus. As soon as you sign up and finish the registration process, you can grab 77 cents just by entering the bonus code that pops up right after. It’s a nice little boost to get you started on the site without spending any of your own money immediately.

Now, let’s check everything step by step so you can really get a good look at what makes this site interesting. 

Daily Free

The site offers two daily cases to win skins or “Free USD.” To find them, just click on the “Giveaway” section in the top menu. Once you’re there, you’ll see a list of all available promotions and bonuses. Pick “DAILY FREE,” and you’ll be taken to the page with the case.

We can’t really say these are great cases since you don’t even get to see the odds of what might drop. To claim this case, you’ll need to do the usual thing and change your profile name to “CS.PRO.” There’s also another free case called “DAILY FREE 2.” The rules are pretty much the same, but instead of changing your name, you need to change your logo to csgocases.com.

It’s nice that there are two free cases, but don’t get your hopes up about scoring anything valuable from them.

Get USD

“Get USD” is another way to snag something for free. This time, you get money added directly to your balance. But if you think you’ll earn enough for a cool skin or something exciting, think again.

Each task here gives you just $0.02, and only five tasks are available, so you’ll end up with a grand total of $0.10. It’s not much, but hey, it’s still something, and the fact that this feature exists is a plus.

Free USD

If you thought the “Get USD” section was the only way to score extra cash, here’s a little surprise! There’s also a “Free USD” section. The idea here is that the top six users who deposit the most money over a certain period will get extra funds added to their balance.

We tried to find more details about exactly how much these winners get, but we came up short. The site could provide clearer and more detailed information.

Giveaway

CSGOCases runs two giveaways with prizes worth up to $20. Here’s the scoop on what you can win and how to enter.

The first giveaway offers prizes worth around $12-14. Right now, for example, you can snag an M4A1-S | Black Lotus (Field-Tested) for free. To join, just make sure your Steam name is “CS.PRO.” If you change your name during the giveaway, you’ll be disqualified.

The second giveaway is pretty much the same deal, but the prize is worth up to $10. Currently, you can win a P2000 | Amber Fade (Factory New), which goes for about $8 on the market. To get in on this, you need to set your avatar to the csgocases.com logo.

These giveaways happen every day, and about 600 people join each one.

Lottery

The site also has a lottery feature with different levels, from mini to big. To join, you need to deposit at least $2 into your account. The more you deposit, the better your chances of winning.

Mini Lottery

This is the smallest lottery on the site. Sadly, the site doesn’t give much info on how long it lasts or what the prize is—it’s kind of a guessing game. All you see is a timer counting down. Based on the winners list, here’s what we’ve figured out:

• Duration: 6 hours
• Prize amount: ~ $2
• Minimum deposit: $2

Small Lottery

This lottery has a slightly better prize, like the M4A4 | Royal Paladin (Minimal Wear). There are 130 participants, and you need to top up at least $5 to join.

• Duration: 24 hours
• Prize amount: ~ $8-10
• Minimum deposit: $5

Medium Lottery

The prize here is a StatTrak™ AK-47 | Neon Revolution (Minimal Wear). This lottery runs every three days, with 292 people waiting for results.

• Duration: 3 days
• Prize amount: ~ $50
• Minimum deposit: $10

Big Lottery

This one’s more interesting: a StatTrak™ M9 Bayonet | Scorched (Field-Tested) is up for grabs. To enter, you need to deposit at least $20. So far, there are 155 participants.

• Duration: 7 days
• Prize amount: ~ $500
• Minimum deposit: $20

Mega Lottery

This is where it gets really exciting. The prize is a StatTrak™ Classic Knife | Fade (Factory New), a true gem. To join, you need to top up your account with at least $50. The lottery ends in about nine days, and there are already over 500 participants.

• Duration: 30 days
• Prize amount: ~ $1,000
• Minimum deposit: $50

Lucky Ticket

CSGOCases also has a “Lucky Ticket” section. It’s similar to a regular giveaway, but you need to buy a ticket for $0.03 to enter. The Lucky Ticket updates every seven days, and there are around 600 participants and a prize pool of about $4-5.

Referral System

As soon as you sign up, you get access to the referral system. You can share your code with friends, and anyone who uses it to sign up will get $0.77 added to their balance. Plus, you’ll add one person to your referral list. The more referrals you get, the better since you’ll earn 5% of whatever they top up.

The referral system has levels. You start at level 1 with a 5% top-up bonus. Each level bumps up your percentage by 1%. The max level is 6, and to hit it, you need 1,000 referrals. Once you’re there, you’ll earn 10% of their top-ups.

CSGOCases Review: Case Opening Experience

When you first land on the website, you’re greeted with an outdated design and a few company-made case studies. As you try to navigate the site, it’s easy to see why new users might just give up. The site’s old-school look, confusing layout, and lack of features—like a simple search bar, live chat support, or fun events—don’t do much to keep people interested.

The only real perks are a few free case studies and a bonus code for $0.77. But honestly, that’s not nearly enough to make users want to stick around and explore the platform further.

User Interface and Navigation

We’ve already mentioned that the design is outdated, and honestly, that wouldn’t be such a big deal if everything else was running smoothly. But CSGOCases really knows how to throw in some surprises, and the design isn’t the only thing that’s lacking.

Navigating the site and finding information is a hassle. You either have to figure things out on your own or dig through the FAQ section, which is pretty tiny and likely won’t have the answers you’re looking for.

Take the Case Creator, for example. How do you even find it when it’s not on the main page or menu? To create a case, you have to go to User Cases first and then select Case Creator. But why make it so hard to find when it’s such a cool feature that could attract many users?

Overall, the site’s usability is pretty poor, and that’s a real letdown. Plenty of other sites with outdated designs are at least easy to use and understand, which is more than we can say for CSGOCases.

Customer Support and Community Engagement

The biggest letdown is definitely Customer Support. If you have a question, you’re out of luck because there’s no help window on the site at all. There’s no live chat, no easy way to ask a question and no spot to leave your email for a reply. All they have is a small FAQ section, which doesn’t really cut it.

If you need help, you’ll have to look for an email address on the site and send your question there. It’s super inconvenient and just not practical.

Despite the shortcomings in customer support, CSGOCases has managed to gather a significant amount of feedback and ratings from its user base since its launch in 2021. Here’s a quick summary of what people are saying. On Trustpilot, the CSGOCases community has given it a solid 4.3 out of 5 stars, based on 737 reviews. You can read these reviews yourself, and the company makes an effort to respond to all negative feedback within 24 hours.

Other review sites usually give CSGOCases a rating of around 2.5, mostly because of their simplicity. However, we have a slightly different take on it, which we’ll discuss later.

CSGOCases Live Game Statistics

To get a better sense of the website’s scope and operations, let’s take a look at some key statistics:

• Cases Opened: 87,273,728
• Average Online Users: 709
• Trustpilot Score: 4.3
• Trustpilot Reviews: 737

While these numbers provide some insight, they’re not entirely satisfying. The site doesn’t share data on the total number of unique visitors or how long it has been in the market, which is crucial for building user trust.

The only notable statistic provided is the total number of CS2 cases opened. We strongly recommend adding more detailed information, as such metrics are essential for gaining the trust of your visitors.

Ongoing Events and Giveaways

Unfortunately, while we were exploring the site, we didn’t come across any special events tied to specific occasions. The site just kind of exists without any exciting content to draw you in, which can be pretty disappointing if you’re looking for some extra thrill.

On the bright side, plenty of giveaways are available, even if they’re small and not widely known. Still, it’s nice that they’re there.

Media Promotions

Let’s check CSGOCases’ social media presence and activity on other platforms. At the top of the site, you’ll find links to their three main social networks. But are they really active on these platforms? Here is the list:

Facebook: We checked out their page, which looks pretty solid. The company regularly runs special giveaways and posts promo codes that can add funds to your account, among other updates.

Twitter: CSGOCases’ Twitter account almost mirrors their Facebook page. All the information is duplicated here, including giveaways. This consistency is actually a plus since only some follow every social network.

Instagram: The company mainly posts promo codes on Instagram that can add extra balance to your account.

News About the CSGOCases

The company’s social media activity is decent, but unfortunately, they don’t share much about upcoming updates or exciting events that could grab users’ interest. It’s a shame because doing so could really help draw more attention and benefit the company.

CSGOCases Glossary

Since the website isn’t very user-friendly, we’ve put together a small glossary with essential links that might come in handy for you:

• Homepage: This is your starting point on CSGOCases.
• Case Creator: A fun tool where you can design your own CS2 case.
• FAQ: A small but useful section to answer any questions you might have.
• Upgrade: The spot to upgrade your skins.
• Shop: Where you can buy any skin using your balance.

If you can’t find the answer to your question on CSGOCases, you can reach out to them at [email protected].

Shop

This part of the website deserves special mention. It’s one of the few case-opening sites that has its own store, allowing you to browse and buy the skins you like. For instance, if you pull a $500 knife from a case, you can sell it and use it to buy something else, like a pair of gloves and another knife or even a full set of mid-range skins.

This is definitely a positive move for the site’s development. However, the visual design of the filters and the overall layout of this section could use some improvement.

CSGOCases Case Opening: Exploring All Game Modes

Now, we’re at the most important part: case opening and the main game modes. Unfortunately, there aren’t many options here—just Case Opening, Upgrade, and Case Creator.

Here’s a quick look at each:

Case Opening

There’s a lot to unpack here. The site offers 90 cases created by the company, featuring a variety of options. However, if you’re looking to filter these cases, you’re out of luck—there’s no filter feature at all! However, this might not be a huge deal with a limited number of cases.

If none of the company cases catch your eye, you can switch to the “User Cases” tab at the top, where you’ll find countless user-created cases. We browsed through 80 pages and found both cheap and expensive cases. But how do you filter them? How do you find the one you want? It’s not clear at all.

When it comes to filters, things are already lacking, but the cases themselves can be even more confusing. Take the “FADE” case, for example. At first glance, it looks like a decent case with good knives and solid content.

But in reality, you’ll never know your actual chances of landing those desirable skins. Hidden among the good stuff are lower-tier items like the R8 Revolver – Amber Fade, Sawed-Off – Amber Fade, and SSG 08 – Acid Fade, which are worth no more than a dollar. So, is it really worth spending $10 on a case when you don’t know the odds of getting something valuable?

Upgrade

The Upgrade mode is a classic feature that’s become a must-have on every site, and it’s implemented pretty well here. The design is simple, but that doesn’t take away from its functionality. You can choose one of the multipliers: 1.5x, 2x, 5x, or 10x. You can also pick the skin you want; the site will automatically show you the chances of winning it.

If the skin is too pricey, the site will prompt you to add a bit more to your balance.

Case Creator

When you open this tab, you’ll see the main features in front of you. Here, you can create your own case—give it a unique name, pick a visual style, and choose the skins that will be inside. The final step is setting the drop rates for each skin.

It breaks down like this:

• Name
• Visuals
• Your cut from case openings
• Content
• Drop percentage

Once you’ve created a case, you can earn money whenever someone opens it, with a specific amount added to your account. You can make up to 30 cases, each with its own price—there’s no cap on how much they can cost.

One key point is that you can see the drop rates for user-created cases rather than for company-made ones.

Top-Rated CSGOCases Items and Cases

When it comes to cases made by the company, the “KNIVES” case is probably the best one. It has 202 different knives, though the new Kukri isn’t in there. But honestly, with the low chances of getting the knife you want, we wouldn’t really recommend going for it.

Some of the top items you can score on the site are skins like the Karambit | Crimson Web, AWP | Dragon Lore, Sport Gloves | Hedge Maze, Sport Gloves | Vice, and M4A4 | Howl. You won’t find anything worth more than $7,000, but the selection is still pretty solid.

Here are the most popular CS2 cases from both the company and its users:

If you’re planning to open cases on this site, we suggest focusing on the custom cases.

Is CSGOCases Safe to Use?

CSGOCases has a very low trust rating on the reputable ScamAdviser site. While this is something you see only sometimes, you make the final decision on whether to use the site.

Negative highlights:

• The website’s owner is hiding his identity on WHOIS using a paid service
• People stated that this site sells fake products
• People voted this site as possible fraud on Scamadviser

Positive highlights:

• This website has been classified safe by Maltiverse
• This website has existed for quite some years
• We found several positive reviews for this site

If you want to learn more and independently verify the information about CSGOCases, we recommend following this link.

Economy and Fairness

The economy and fairness of CSGOCases are often a big question mark for users. The site offers cases at different prices, each with the chance to score some valuable items. But the odds of winning something really good can be pretty low, and they’re not always clear about those odds. Some people think the results might be rigged, making it tougher to get high-value items. While there are chances to win, it’s key to go in with realistic expectations and not spend more than you’re okay with losing.

CSGOCases Deposits & Withdrawal Options

We weren’t kidding when we said the website feels like it’s stuck in 2005. Even though it was made in 2021, you can still top up your account using SMS from your phone, which is super weird—we’ve never seen anything like it. On the plus side, adding funds is pretty easy since they use the ZEN service, and you can also use bonus codes and more.

Comparative Analysis

This website is a mixed bag. The case creation feature and the way they calculate percentages are pretty cool, but the site itself feels neglected compared to its competitors. With better management, it could really take off. Adding more engaging activities and targeted ads could draw in more visitors, boost case sales, and get users to share their creations on social media.

Unfortunately, the site seems stuck in place with no real signs of improvement. A future update will bring it back to life to see its full potential again.

Our Rating

In wrapping up, we’re ready to share our final take on this website, reflecting our personal views. We’ve weighed factors like the site’s uniqueness, design, variety of activities, visitor count, support quality, and more.

• Safety: 2/5
• Game Modes: 2/5
• User Experience: 2/5
• Bonuses: 4/5
• Support: 1/5

Overall Rating: 2.2/5

FAQs

Final Words

Our impressions of the site are mixed. On the positive side, creating your case is a nice touch, and the site offers some appealing bonuses. However, CSGOCases don’t quite measure up to expectations in most other areas.

There are plenty of other sites out there with better reviews, more reliable ratings, and a smoother user experience. Because of this, we wouldn’t recommend CSGOCases, at least not until they roll out a significant update.

We also suggest checking out our other articles to find a case-opening website that better suits your needs.